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Privacy policy

pursuant to art. 13 of Reg.(EU) 2016/679 of the European Parliament and of the Council

The Italian Tennis and Padel Federation (the ‘FITP’) wishes to inform you that, pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data (the ‘Regulation’), it needs to process your personal data, collected automatically or provided by you through browsing or using the Web Site https://giftcard2.fitp.it/ (the “Web Site”). This Privacy Policy, therefore, refers exclusively to the Web Site and does not concern other sites or online services that can be reached via hypertext links that may be published within it.

1. DATA CONTROLLER AND DATA PROTECTION OFFICER

The Data Controller is FITP, with registered office at Stadio Olimpico – Curva Nord, Ingresso 44, Scala G – 00135 – Roma (Italy) (hereinafter, the “Data Controller”) email: privacy@federtennis.it The Data controller has appointed a Data Protection Officer (“DPO”), you can contact the DPO via PEC at dpo@pec.federtennis.it.

2. DATA PROCESSED

In order to allow you to use the Web Site to purchase a Gift Card (i.e. a voucher with a pre-established value associated with a code, which allows you to purchase tickets and subscriptions to attend events organised by the FITP specifically indicated on the Web Site), as well as to access your reserved area and subscribe to our newsletter - the Data Controller needs to know and process some of your personal data, i.e. your name, surname, date of birth, and email address. Furthermore, the controller needs to know and process your social security number, your home address, your telephone number. In the event that, once you have made the purchase of a Gift Card you would like to request the issuance of an invoice, in addition to the data already entered for registration and purchase, we will also ask you for your bank and/or postal account data

Navigation Data

The computer systems and software procedures used to operate the Web Site acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes the IP addresses or domain names of the computers used by users connecting to the Web Site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment..

This data, which is necessary to use the Web Site, is processed for the sole purpose of obtaining statistical information on the use of services (most visited pages, number of visitors per time slot or per day, geographical areas of origin, etc.) and to check the proper functioning of the services offered. Browsing data do not persist for more than seven days and are deleted immediately after their aggregation, without prejudice to the possible need to ascertain crimes by the judicial authorities.

Data provided voluntarily by the user

The creation of your reserved area, the purchase of Gift Cards and the subscription to our newsletter through the Web Site entail the acquisition of your first name, last name, date of birth, email address and the other data listed in paragraph 2 above. Furthermore, the Data Controller may become aware of any other personal data included in the message or in the fields to be filled in during the purchase process.

The Web Site uses the following types of cookies.

Technical cookies

Technical and session cookies are used, i.e. small text files containing a certain amount of information exchanged between your terminal or browser and the Web Site, which allow it to function and be used correctly. Cookies are not used to transmit information of a personal nature, nor are persistent cookies of any kind used.

Analytical cookies

Analytical cookies created and made available by third parties, namely Google Analytics, are used. This is done purely for internal statistical analysis of access, to improve the Web Site and simplify its use, as well as to monitor its correct functioning. The Data Controller has in any case adopted the most suitable tools to reduce the identifying power of this kind of cookie as much as possible. It should be noted - for example - that the IP address anonymisation function has been activated for this Web Site. Google Analytics publishes its cookie policy at this page.

Profiling cookies

The Web Site exclusively uses profiling cookies installed by third parties.

Third-party cookies

This Web Site uses analytical cookies created and made available by Google Analytics, mentioned above.

In addition, this Web Site uses profiling cookies installed by third parties, notably Facebook. We report here the link to Facebook's privacy policy, where you can express your consent to the installation of such cookies. If you do not choose to do so and you decide to continue browsing the Web Site, you consent to the use of these cookies. These cookies are not essential, but they do help us to personalise and improve your experience on the Web Site by tracking your navigation, as well as to allow us to carry out internal statistical analysis of access and to measure the effectiveness of our advertising campaigns. Therefore, although eliminating these cookies will not affect the general usability of the Web Site, it may nevertheless result in a limitation of certain functionalities.

Options regarding the Web Site's use of cookies through your browser settings

The provision of all cookies can however be deactivated by adjusting the settings of your browser. It should be noted, however, that changing these settings may render the Web Site unusable if you block cookies that are essential for the provision of our Services. In any case, each browser has different settings for deactivating cookies. Links to instructions for the most common browsers are provided below: Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera.

3. PURPOSE OF THE DATA PROCESSING AND LEGAL BASIS

The personal data in the possession of the Data Controller are exclusively those provided by you when browsing the Web Site and when using its services. This data will be processed exclusively to:

  1. allow you to use our Web Site to purchase the Gift Card and to access your personal area. The legal basis for this processing is (i) the performance of a contract to which you are a party and (ii) the fulfilment by FITP of legal obligations;
  2. To allow us to keep you up to date with the activities and promotions of the FITP, by sending you - both through traditional and fully automated contact systems, such as, for example, by using your e-mail address - advertising material and/or communications and information of a commercial and direct marketing nature on our services and products, on the relative offers, discounts and any other promotional and loyalty initiatives adopted by us, as well as to allow us to send you our newsletter aimed at allowing you to benefit from the possibility of purchasing tickets with a pre-emption right compared to other users. The legal basis for this processing is your express consent to the processing.

Your personal data may be processed using both computerised and paper media.

4. PERIOD OF RETENTION OF PERSONAL DATA

The Data Controller intends to keep your personal data for no longer than is necessary to achieve the purposes for which they were collected and processed.

Therefore, the personal data of navigation and those acquired through the use of the Web Site will not be kept for more than seven days.

With regard to the personal data processed to allow you to make Gift Card purchases in compliance with current regulations, including accounting regulations, the Data Controller will keep your personal data for a period not exceeding 10 years. Subsequently, we will delete them or transform them into anonymous form in a permanent and non-reversible manner.

With regard to the processing of your personal data for direct marketing purposes, in compliance with regulatory requirements and provided that you have given your explicit consent, the FITP has agreed to automatically delete your personal data or convert them into anonymous form in a permanent and non-reversible manner, within 24 months of the registration of the data collected for marketing purposes.

With regard to all other personal data, as it is not possible to determine precisely their retention period, the Data Controller undertakes as of now to base its processing on the principles of appropriateness, relevance and minimisation of data, as required by the Regulation, checking annually the need for their retention. Therefore, once the purposes for which they have been collected and processed have been fulfilled, we will remove them from our systems and records and/or take appropriate measures to render them anonymous so that you cannot be identified.

This is except where we need to retain such data to comply with legal obligations, or to establish, exercise or defend a legal claim.

5. CATEGORIES OF RECIPIENT OF PERSONAL DATA

The processed data will not be disclosed to third parties. However, the following may become aware of your data, in relation to the processing purposes set out above

  • subjects that can access the data by virtue of legal provisions envisaged by the law of the European Union or by the law of the Member State to which the Data Controller is subject;
  • subjects that carry out, within the borders of the European Union, in total autonomy, as separate Data Controllers, or as Data Processors appointed for this purpose by the FITP, purposes ancillary to the activities and services referred to in paragraph 3, i.e. postal services and home delivery and forwarding agencies, companies offering advertising, marketing and communication services companies offering IT infrastructure and IT assistance and consultancy services as well as the design and creation of software and Web Sites, law firms, companies offering services useful for analysing and developing data (including those relating to users' interactions with our services) and for processing and conducting market research, service centres, companies or consultants appointed to provide further services to the Data Controller, within the limits of the purposes for which they were collected.

Furthermore, your personal data may also be disclosed to our employees, provided that they are previously designated as persons acting under the authority of the Data Controller in accordance with Article 29 of the Regulations or as System Administrators.

Any disclosure of your personal data will take place in full compliance with the legal provisions of the Data Protection Regulation and with the technical and organisational measures taken by the Data Controller to ensure an adequate level of security.

6. INTERNATION TRANSFER TO THIRD COUNTRIES

The Data Controller intends to transfer your personal data to the United States for the provision of services on the Web Site. Such transfer is subject to adequate safeguards under Chapter V of the GDPR. For more information on the rules for transferring data to countries outside the European Union, including the mechanisms on which we rely, please refer to the Web Site of the European Commission here of DPF’s website here.

7. AUTOMATED DECISION-MAKING PROCESS

The Data Controller does not intend to use automated decision-making processes, including profiling as referred to in Article 22(1) and (4) of the Regulation.

8. NATURE OF DATA PROVISION

The provision of your personal data for the purposes set out in paragraph 3.1 is mandatory as your refusal to provide the personal data requested would make it impossible for FITP to allow you to use the Web Site to purchase the Gift Card.

The provision of your personal data for the purposes set out in paragraph 3.2 is optional, but failure to provide such data, while not preventing you from using the Web Site in any way, may prevent us from allowing you to take full advantage of the benefits we offer to our community through advertising, commercial and direct marketing information, to send you our newsletter, and to inform you about additional services, events and promotions that we aim to offer you..

9. DATA SUBJECT’S RIGHTS

In relation to the processing of your personal data, pursuant to the Regulation, you as the data subject have the right to: i) withdraw your consent to the processing at any time. Withdrawal of consent shall not affect the lawfulness of the processing based on the consent given before the withdrawal; ii) request from the Data Controller access to your personal data; iii) obtain the rectification and integration of personal data considered inaccurate; iv) obtain the erasure of your personal data; v) obtain the restriction of the processing of your personal data; vi) receive the personal data concerning you in a structured, commonly used and machine-readable format, as well as you have the right to transmit such data to another controller without hindrance; vii) object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out pursuant to Art. 6(1)(e) or (f), including profiling; viii) not to be subjected to decisions based solely on automated processing, including profiling; ix) to lodge a complaint with a supervisory authority or bring an action before the appropriate courts, if you consider that the processing concerning you is in breach of the Regulation.

To exercise any of your rights, you may contact the Data Controller by sending a communication to its registered office or by sending an email to privacy@fitp.it, providing us with the following data

  • first name, last name and postal address;
  • details of the request.

10. CONSENT OF MINORS IN RELATION TO INFORMATION SOCIETY SERVICES

Minors under the age of 14 (fourteen) years are explicitly forbidden to use the services provided through the Web Site with the exception of the Gift Card purchase service for which you must be 18 (eighteen) years of age or older. By subscribing to the newsletter, you confirm that you have reached the age of 14 (fourteen) years. By purchasing Gift Card, you confirm that you have reached the age of 18 years.